Get it done
These links go straight to the City of Williams' own pages. We checked every link on October 29, 2026. This is an unofficial guide. If we differ, the city's pages are right.
- Business licenseApply online
- Building or encroachment permitApply online
- Ask for public recordsCity Clerk form
- Start or stop waterUtilities and billing
- City formsEvery department
- Report a problemFile a complaint
- Call a departmentPhones and emails
- Watch meetingsLive and past video
- Council agendasAgendas and minutes
- News and bidsNotices and RFPs
- EventsParks & Recreation
City Hall: 810 E Street · (530) 473-2955 Verified1. The city's pages list different hours for City Hall. Call before you go.
Business licenseApply online; pay at Finance
- Apply: use the city's online Business License Application.
- Renew or pay online: not yet. The portal says both are "coming soon". The city's page says you pay at the Finance Department.
- How long it lasts: one year from the day the city issues it.
- Questions: call or email the License Collector, (530) 235-3279, agrajeda@cityofwilliams.org.
- Read more on the city's Business License page. Fees are on our Fees and rates page.
Building and encroachment permitsBoth apply online
- Apply: use the city's permit portal. It has a Building Permit Application and an Encroachment Permit Application.
- Encroachment permits are for work in a public street or right-of-way. A right-of-way is public land along a street, like a sidewalk or curb strip. The city issues these permits under Williams Municipal Code chapter 12.14. The Municipal Code is the city's own book of laws. Tell Public Works one working day before work starts. The portal gives two numbers for this: (530) 473-2955 Ext. 801 and (530) 473-2519. Call 811 at least two working days before you dig.
- Building Department: 460 8th Street, (530) 235-3276.
- Planning forms are in the city's forms library. See also our Planning basics.
Ask for public recordsOnline form, PDF form, or phone
- Online: the City Clerk page has a Public Records Request form.
- On paper: the Records Request form (PDF).
- Phone: call the City Clerk, (530) 235-3274.
- The city has 10 days to tell you if it has records it can release. In unusual cases, it can take up to 14 more days. See our Public Records Act guide.
Water and sewer serviceStart, stop, billing, rates
- Start service: every new customer fills out the city's Application for Service. Property owners also give a copy of the recorded deed. That is the copy of your property deed on file with the county. Details are on the Utilities page.
- Stop service: call Customer Service at (530) 235-3274. Ask for a Discontinuance of Service form. That is the form to end service.
- Billing questions: the city says email is fastest. Write to aramirez@cityofwilliams.org. Or leave a voicemail at (530) 235-3274. Expect an email reply within 24 hours. A call back can take up to two days.
- Billing office: 464 8th Street, Monday to Friday, 9 a.m. to 4 p.m..
- Rates: see the 2026 water and sewer rates (PDF). Our Fees and rates page explains them.
- Shut-off policy: English (PDF) · Spanish (PDF).
City formsOne library for every department
- The Forms & Permits library has forms for every department Verified5. It has building, business, City Clerk, special event, planning and public works forms. It also has Parks and Recreation forms, including a Spanish registration form.
Phones and emailsFrom the city's contact directory
| Department | Phone | Where |
|---|---|---|
| City Hall (main line) | (530) 473-2955 | 810 E Street |
| City Clerk | (530) 235-3274 | 810 E Street |
| Utility billing | (530) 235-3274 | 464 8th Street |
| Building | (530) 235-3276 | 460 8th Street |
| Planning and business licenses | (530) 235-3279 | 460 8th Street |
| Finance Director | (530) 235-3271 | 464 8th Street |
| City Manager | (530) 235-3275 | 810 E Street |
| Human Resources | (530) 235-3273 | |
| Parks and Recreation | (530) 235-3277 | 810 E Street |
| Public Works | (530) 235-3270 Ext. 801 · dpw@cityofwilliams.org | 735 7th Street |
| Police | (530) 473-2661 | |
| Code Enforcement | (530) 473-2533 | 700 North Street |
| Fire | (530) 473-2269 |
Source: the city's Contact Us directory and City Clerk page Verified16. In an emergency, call 911. To report a problem or file a complaint, see Report a problem.
Meetings: watch, read, attendCouncil, Planning and Parks commissions
- Watch: the city's livestream and video archive.
- Read: the city posts agendas and minutes. The agenda is the list of what the meeting will cover. Minutes are the record of what happened. Our Agenda Watch goes item by item.
- City Council: meets the third Wednesday of each month at 6:00 p.m. in the Council Chambers, 810 E Street.
- Planning Commission: fourth Monday, 6:00 p.m. Parks and Recreation Commission: first Thursday, 6:00 p.m.. Check the public notices before you go.
- How to speak at a meeting: Take part.
News, bids and noticesRequests for proposals, hearings, elections
- The city news list has news, election notices and requests for proposals (RFPs). An RFP asks companies to bid on city work. One example is On-Call CEQA Services, posted October 14, 2026. CEQA is the California Environmental Quality Act. It is the state law that makes agencies study a project's effect on the environment.
- Hearing notices are on the Public Notices page.
EventsParks and Recreation, city calendar
- The Events page lists city events. The next big one is the Festival of Lights. It is on Saturday, December 12, 2026, from 4 to 9 p.m. The parade starts at 6 p.m..
- The city calendar has events and meetings.
We link to the city's pages. We don't copy its forms. If anything here differs from the city's own page, the city's page is right.
Sources cited on this page
- Contact Us (department directory) Department phones and addresses: City Hall 810 E Street, main line (530) 473-2955; City Clerk (530) 235-3274; Building 460 8th Street (530) 235-3276; Planning & Zoning and Business Licenses 460 8th Street (530) 235-3279; Finance and water payments 464 8th Street, Finance Director (530) 235-3271; City Manager 810 E Street (530) 235-3275; Human Resources (530) 235-3273; Parks & Recreation 810 E Street (530) 235-3277; Public Works 735 7th Street (530) 235-3270 Ext. 801, dpw@cityofwilliams.org; Police (530) 473-2661; Code Enforcement 700 North Street (530) 473-2533; Fire (530) 473-2269. City Hall hours on this page: Monday to Thursday 8:00 a.m. to 4:30 p.m., closed Fridays (other city pages differ). ↗
- Business License page Apply online through the city's iWorQ portal; the License Collector reviews applications, (530) 235-3279, agrajeda@cityofwilliams.org; payment is taken at the Finance Department; a license is valid for a calendar year from the issue date. ↗
- Citizen Portal: Business License Application (iWorQ) The city's online business license application, linked from the city's Business License page. The portal marks online license renewal and invoice payment "coming soon" and lists 530-235-3279 for questions. ↗
- Citizen Portal: Building and Encroachment Permit Applications (iWorQ) Online Building Permit Application and Encroachment Permit Application. The encroachment application says permits are issued under WMC chapter 12.14 and asks the permittee to notify Public Works one working day before starting work; it lists both (530) 473-2955 Ext. 801 and (530) 473-2519 for this. It also requires calling 811 (Underground Service Alert) at least two working days before excavation. ↗
- Forms & Permits (Document Center) The city's forms library: building, business, City Clerk, Parks and Recreation (including a Spanish registration form), special events, planning and public works forms. ↗
- City Clerk (public records requests, Form 700 filing officer) City Clerk's office, 810 E Street (P.O. Box 310). Phone (530) 235-3274, or (530) 473-2955 Ext. 111. This page has an online Public Records Request form and links a PDF request form. ↗
- Records Request or Request for Information form (PDF) The City Clerk's paper form for public records requests. The City Clerk page also links an online Public Records Request form. ↗
- Gov. Code §7922.535 (CPRA: 10-day determination) Official text read directly on Oct 29, 2026: within 10 days of a request the agency must decide whether it has disclosable public records and promptly tell the requester; in unusual circumstances the deadline may be extended by written notice for up to 14 days (as amended effective 2026, unusual circumstances also include a cyberattack or a declared state of emergency). ↗
- Utilities page (start, stop, billing) Start service with an Application for Service (owners provide a recorded deed); stop service by calling Customer Service at (530) 235-3274 for a Discontinuance of Service form; billing questions by email to aramirez@cityofwilliams.org or voicemail at (530) 235-3274. Links the 2026 rates and the shut-off policy (English and Spanish). The Utility Rates text says revenues "will be used to ensure the City can meet State and Federal water quality laws, and construct, repair, maintain and properly operate water supply infrastructure," and that on January 21, 2026 the Council adopted water rate adjustments for 2026 to 2030 (re-read Nov 10, 2026). ↗
- Utilities: Contact Us Utility billing office at 464 8th Street, Monday to Friday 9:00 a.m. to 4:00 p.m., (530) 235-3274. ↗
- Water and sewer rates, scheduled increases (Exhibits A and B, "New rates 2026") Monthly fixed and volume rates in effect since December 1, 2024, and the increases scheduled every February 1 from 2026 to 2030. Text layer. ↗
- Política de desconexión (shut-off policy, Spanish) The city's water shut-off policy in Spanish. It lists (530) 235-3270 Ext. 111 for questions; the English version lists (530) 473-2955 Ext. 111. English version: https://www.cityofwilliams.org/Documents/Services/Utilities/City%20of%20Williams%20shut%20off%20policy.pdf ↗
- Council meeting livestream and video archive (AV Capture All) Link printed on the October 21, 2026 agenda as the courtesy livestream. ↗
- City Council agendas and minutes (official index) Dynamic page; packets are linked PDFs. Many older packets are scanned images without searchable text. ↗
- City Council page (meeting schedule, members, contact) Says regular meetings are the third Wednesday of each month at 6:00 p.m., Council Chambers, City Hall, 810 E Street; call (530) 235-3270 or (530) 473-2955. Re-read Oct 31, 2026: the page's contact box lists the City Council at (530) 235-3274 or (530) 473-2955, the same number the city directory gives the City Clerk. ↗
- Public Notices Public notices and hearing notices; also lists Planning Commission (fourth Monday, 6 p.m.) and Parks & Recreation Commission (first Thursday, 6 p.m.) meeting times. ↗
- News (announcements, notices and RFPs) City news list, including requests for proposals (for example, On-Call CEQA Services, Oct 14, 2026) and election notices. ↗
- Parks & Recreation: Events Lists city events, including the Festival of Lights on Saturday, Dec 12, 2026, 4 to 9 p.m., parade at 6 p.m. ↗
- City calendar The city's events and meetings calendar. ↗
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